Privacy Policy

Effective date: November 10, 2026

Hair By Hanna ("we", "us", "our") is a hair salon located at 1299 Washington Street, West Newton, MA 02465. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, www.hairbyhanna.com, and to communications with us by phone, email, text message, and messaging through our Google Business Profile.

Information We Collect

Information you give us. When you call, email, text, or message us, or when you visit the salon, you may give us your name, phone number, email address, the content of your message, your appointment requests, and details about the services you want or have received, such as hair history and color formulas.

Information collected automatically. Our website is hosted by Wix.com. Like most websites, it may use cookies and collect standard technical information such as IP address, browser type, device type, and pages visited. Our website does not have user accounts, does not take online payments, and does not ask you to submit personal information through forms.

How We Use Information

We use the information we collect to:
- respond to your questions and messages;
- schedule, confirm, change, and follow up on appointments;
- provide the services you request and keep a record of them;
- operate, maintain, and improve our website;
- comply with legal obligations.

Messaging

If you contact us by text message or through Google Business Profile messaging, we use your phone number and message content only to reply to you and to handle your appointment or inquiry. We do not send marketing text messages without your consent. You can ask us to stop messaging you at any time. Message and data rates from your mobile carrier may apply.

We do not sell, rent, or share your phone number or messaging consent with third parties or affiliates for their marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We share it only in these cases:
- with service providers that help us run the business, such as our website host (Wix), Google (for our Business Profile and messaging), and our email provider, each of which handles information under its own privacy policy;
- when required by law, or to protect the rights, safety, or property of our clients, our salon, or others;
- with your permission.

Third-Party Links and Content

Our website links to other sites, such as Google reviews, and may display embedded content such as videos. Those sites and services have their own privacy policies, and we are not responsible for their practices.

Data Retention and Security

We keep personal information for as long as needed to serve you and to meet legal and business record requirements. We take reasonable steps to protect the information we hold, but no method of transmission or storage is completely secure.

Your Choices

You may ask us to see, correct, or delete the personal information we hold about you, or to stop contacting you, by using the contact details below. You can also control cookies through your browser settings.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Hair By Hanna
1299 Washington Street
West Newton, MA 02465
Phone: 617-965-3012
Email: hairbyhanna@yahoo.com